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Old 06-01-2010, 01:47 AM   #1 (permalink)
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I am a BlackBerry administrator , and I have one user ,he is facing some problem
xxx8220;if he is deleting mail from Inbox the BlackBerry synchronize the mail and delete from hand held also , but the user dragging the mail from inbox to personal , that mail will not move from BlackBerry hand heldxxx8221;

If there is some logic or need to do some technical setup kindly advice me

Your usual cooperation very much appreciated.

Last edited by akhtark74 : 06-01-2010 at 01:48 AM.
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Old 06-01-2010, 05:43 AM   #2 (permalink)
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You need to enable Hard Delete Reconciliation on the BES.
http://www.port3101.org/featured-bla...se-server.html
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Last edited by penguin3107 : 06-01-2010 at 05:46 AM.
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