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Old 06-01-2010, 11:50 PM   #1 (permalink)
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Thumbs down Cannot log into BES express

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Windows server 2003 64 bit
Exchange 2007 64 bit
Blackberry express version
Everything was working just fine and to my knowledge nothing has changed.
I was able to log into the BesAdmin account on Friday but today I cannot login.
When I try to log into the web enterface with
BesAdmin
BesAdmin
mydomain
I get

The username, password, or domain is not correct. Please correct the entry.

My blackberry is still sending and receiving BES emails so I know its working but I cannot log in. I have no idea what the BlackBerry Administration Service login is.

In the event log all I really see is an error 20154, 20265 & 20298 about a user that I added on Friday but we did not do an enterprise activation yet.

I do see an even ID 7031 The BlackBerry Administration Service - Application Server service terminated unexpectedly. In searching for this id I can find nothing applicable.

I'm not sure where to start?
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Old 06-02-2010, 10:47 AM   #2 (permalink)
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100 people viewed my post and no suggestions?
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Old 06-02-2010, 11:09 AM   #3 (permalink)
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never mind, for some reason its working this morning? I did nothing so still do not know the cause or the solution?
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Old 06-02-2010, 05:59 PM   #4 (permalink)
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try logging in as the "admin" using the admin password
Are do have any special characters in your password?
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Old 06-03-2010, 06:18 PM   #5 (permalink)
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Quote:
Originally Posted by tonyadfs View Post
try logging in as the "admin" using the admin password
Are do have any special characters in your password?
Seriously?

there is no admin account
There is an "administrator" account and that does not work
using
BesAdmin
BesAdmin
mydomain per the instructions

These username/pass/domain have always worked and the account is not locked
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