07-10-2010, 11:01 AM
Join Date: Jul 2010
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| | Blackberrys wont activate
I installed the BES Express on the server. I had a few issues but managed to succesfully install it in the end. I can login to the admin console and add new users. When i click on generate password an email comes through to the users inbox with a random password. I then enter the password onto the phone and an email comes through containing the ETP.DAT file however the phone then gets stuck on activating.
I have checked all the permissions and they are all correct.
I have restarted the server and services
I have also tried to wipe the device and generate a new pin to no avail
I have also checked with my carrier and they say all BES services are enabled on the SIM
I have also checked on te RIM support page if my SRP is 'Running' and it is
Any more help will be greatly appriciated.