Guys

I ran the test in the utility folder and all pass except "No Send as Permission for the account operator"

This is obviously causing me issues activating

I have set the besadmin 'Send As' permission in User Objects....waited 20 minutes for restarting the Blackberry Router service but it still wont activate

Any ideas?

thanks

What version of Exchange, Windows Server and BES do you have ?

It is possible that the error messge you get is wrong. But, If you have exchange 2007 or 2010, right klick the user in question, then, choose "manage send as permission" and, add the besadmin account.
Then test again.

On my system, I also get this error, however, the permissions are correct, and I have no problems. If I add the send-as permission the error is gone.

Even if your permissions are wrong, the wireless activation message must arrive in the users inbox within about 2 minutes.
To check this:
shutdown the BES services.
Try to activate
If no message with an "etp.dat" attachment arrives within a few minutes in the inbox of the user, you have a different problem.
Then, check your email server setup:
Disable all spam filtering and delaying, antivirus processing, exchange server and client rules.
If you get your mail via a pop polling system (like SBS 2003), manually poll the mail frequently during activation.


Edit:
I just saw, you already checked most of the things above in your other post.
How long does it take for the arrival of the etp.dat message ?
Will it stay in the inbox forever ?
Does it arrive in the inbox - or, somewhere else ?


If this does not help, please give a more detailed information about your setup.

I just saw, you already checked most of the things above in your other post.
How long does it take for the arrival of the etp.dat message ?
Will it stay in the inbox forever ?
Does it arrive in the inbox - or, somewhere else ?

1. It takes about 2 seconds
2. It stays there forever
3. It arrives directly into the inbox

I am stumped!!

EXchange 2007 or Exchange 2003 ?

Exchange 2003......

have you ?
open active directory users an computers, klick on view, check "show advanced options".
now right click on the user in question, choose properties, then in the tab "security", add the besadmin user, and check the box "send as".

Assign Send As permissions to all users via Active Directory

1. Open Active Directory.
2. Select the "View" menu and ensure "Advanced Features" is checked.
3. Right mouse click on your domain name and select Properties
4. Select the Security tab
5. Press the Advanced button at the bottom on the security tab
6. Select "Add" and enter your Blackberry Service Account name (e.g. BESadmin) and select OK
7. When the permissions screen appears change "Apply onto:" to "User Objects" (or xxx8220;Descendant User Objectsxxx8221; on Server 2008)
8. In the permissions box scroll down and check the Allow box beside "Send As" and press OK
9. Press Apply and OK to exit

Guys i did all that, the 'Send As' permissions are all set

However now it is working! I stopped all Blackberry Services for about 2/3 hours and disabled the firewall port (I was clutching at straws!!)....and renabled them and vola it activated. I now have everyone setup on the BES express

Thanks for all your guys help....much appreciated

Thanks