We have a BES that is setup and working good however we have an issue with all of our users displaying rich text emails on their phone. They are able to view HTML emails but not rich text emails. I see a setting on the BES that reads "Disable Rich Content Email" I have that set to "No" I have changed this setting several times and it does not make a difference. Has anyone encountered this issue? If so how did you resolve it? I have scoured the internet but i have not found a solution yet.