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Old 07-15-2010, 02:36 PM   #1 (permalink)
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Default Folders for Redirection keep changing

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I am also having the problem with my Folders for Redirection changing. They randomly pick a user and change the rediretion to Sent items only. I can change them back and then the next day someone else has randomly been changed.

I upgraded my BES to 4.1.7 MR3 Bundle 52 and I am still having the issue. My users are getting tired of randomly having their email stop on their BB's.

What can I do??? I am out of ideas on what to try and I have all the patches applied to the BES...

Thanks,

Tim

Last edited by tkiteley : 07-15-2010 at 02:37 PM.
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Old 07-16-2010, 08:44 AM   #2 (permalink)
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I know this issue was resolved by MR7 for 4.1.6
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Old 07-16-2010, 08:58 AM   #3 (permalink)
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Default I didn't install MR7 on 4.16

I installed the 4.1.7 rollup and then installed MR3.. maybe they missed this when the did the 4.1.7 rollup??
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Old 07-16-2010, 09:53 AM   #4 (permalink)
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does it say this is an issue in the Readme/ fixes documentation for this rollup ?
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Old 07-19-2010, 04:32 PM   #5 (permalink)
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Please check this article.
KB18549 - View Document

Its a pain and even we are living with it. We dont have MR7 update but as a workaround we developed a script to identify these users and alert everyday. This is helping us to proactively resolving the issue before user identifies it.
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