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Old 07-19-2010, 12:18 PM   #1 (permalink)
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Default Activation Problem - starting key exchange

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I am new to BES.
I have installed BES 5.01 sp4
It's linked to GW
I can add a user and send the PW
PW ends up in the mailbox of the intended user
User activates on BB using the BB p/w
I can see mail with EPT.dat hit the mailbox and get deleted

BUT, on the BB, it still is 'activating'

On the server side, I can see the state go from "Password Set" to "Ongoing"

In View Activation / Ongoing, the status of EMail is "starting key exhange - waiting for recognition of valid user"
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