BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-19-2010, 01:34 PM   #1 (permalink)
New Member
 
Join Date: Aug 2006
Location: Maine
Model: 9000
Carrier: AT&T
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Message subject line cannot be viewed, but messages are in the inbox.

Please Login to Remove!

I have a user on a Bold 9700 (AT&T). When he attempts to see his messages, the only thing he can see is the dates. If he slowly scrolls between days and clicks the trackpad, it will open the message, but no message is visible in his inbox. I had him try selecting a group of messages to see if they could be seen then. No joy.
We are on a BES 4.1.6, and have about 250 users. no others have reported this issue. Any ideas???
TIA
Offline  
Old 07-19-2010, 03:41 PM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 235 Times in 218 Posts
Default

Have you tried a battery pull on that handheld?
If so, have you tried wiping and reactivating? Sounds like there could be some corruption on the message database on the handheld.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Genuine Joe GJO11951CT Classic Vacuum-Insulated Carafe With Flip-top Lid, 1.2 L
$123.42
 Genuine Joe GJO11951CT Classic Vacuum-Insulated Carafe With Flip-top Lid, 1.2 L pictureSmd Vacuum Sucking Pen Sucker Hand Tool Pick Up Ic Develope Diy New C
$1.52
Smd Vacuum Sucking Pen Sucker Hand Tool Pick Up Ic Develope Diy New C pictureDC 6V 1.5L/Min Micro Air pump Electric Monitor pump Vacuum Booster Dual Pump DIY
$6.25
DC 6V 1.5L/Min Micro Air pump Electric Monitor pump Vacuum Booster Dual Pump DIY pictureMastercool (98061) Blue Digital Vacuum Gauge With Blow Molded Case
$244.17
Mastercool (98061) Blue Digital Vacuum Gauge With Blow Molded Case pictureYellow Jacket 69080 Digital LCD Vacuum Gauge
$231.16
Yellow Jacket 69080 Digital LCD Vacuum Gauge picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.