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Hannah814 07-20-2010 09:14 AM

BES 5 Wireless Calendar Sync

I have just dived on to bes5 user / organizer data synchronisation & turned off synchronisation to addressbook, tasks, memos. Where is the option for calendar to turn off wireless sync on bes for the user?

jsconyers 07-20-2010 09:19 AM

This needs to be done via IT Policy.

Hannah814 07-20-2010 09:20 AM

Oh ok, Is there a standard IT policy or one that you have to create yourself?

jsconyers 07-20-2010 09:24 AM

You have to manually create it.

IT Policy > PIM Synchronization Policy Group > Disable Calendar Wireless Synchronization = True.

jsconyers 07-20-2010 09:25 AM

Also, keep in mind that you can not enable it after you disable it via the IT policy. You can remove the Policy from the user, but the calendar wireless sync will still be disabled. The user will need to enable it from the device.

KOR 07-20-2010 09:37 AM

Second thread I've seen in the past couple of days where people are handcuffing their users by disabling wireless sync. Am I missing something here?

CanuckBB 07-20-2010 09:52 AM


What business imperative are you trying to achieve by disabling wireless sync?

Hannah814 07-20-2010 11:21 AM

Basically I have 6 BES's and 3 different exchanges. The CDO.dll do not match up on the BES and Exchange. Some of the users are not getting calendar sync. I am out of the office till next week and they are desperate for calender sync. So as a short term fix till I can get back in and match them up I have set them up with desktop manager to do a wired sync. However, it kept erroring saying that it was still wirelessly set to sync. So...went on the bes5 user / organizer data synchronisation & turned off synchronisation to addressbook, tasks, memos. I just couldn't find out where the removing wireless sync was. On the handset he had it turned to off on the wireless sync.

It's just a short term measure till I can get the CDO.dll matched again on all the exchanges and the BES.

Hannah814 07-20-2010 11:22 AM

Thank you for all your help guys.

CanuckBB 07-20-2010 12:51 PM

That makes sense. Good luck.

KOR 07-20-2010 01:19 PM

I bet if you had included that detail in your original post you would have gotten some pretty good advice as opposed to confused stares ;-)

Good luck with the CDO update.

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