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Old 07-22-2010, 06:21 AM   #1 (permalink)
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Default HELP - BAS Issues

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Morning Experts,

I'm about at my wits ends , the BAS is not working and RIM Support hasn't been able to help so far. Here's the deal I can log into BAS, Lookup up Users, Send Service Books, Activations are ok. When I try to click on "Default Configuration" for a user to review the mailbox redirection, etc.,the BAS hangs. Ultimately have to close out and come in again. This behavior happended over the weekend, after my migration. Alittle background...

Have 3 BES 5.0.1 Servers, 4,500 Users (fairly spread out between the Servers). BAS is installed on all Servers, but service is stopped on Two (At RIM's recommendation), running the BAS service on my 3rd Server. BAS was working fine until I performed my migration (over the weekend - migrated users from 4.1.6). BAS worked for at least 24 hours, and then stopped. Reviewing the BAS Logs, it looks like I'm getting " Peer denials".

Has anyone ever seen this? Really need to get this fixed....

Thanks
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