07-23-2010, 03:24 PM
Join Date: Mar 2006
Carrier: t-mobile Germany
Post Thanks: 11
Thanked 69 Times in 66 Posts
I had a similar thing today:
installed: BESx Express 4.1.6
New install of BESx 5.0.1, no migration.
One day before move from Exchange 2003 to 2007
I moved all mailboxes to the new server, deactivated the old BES.
installed new server.
Tried to activate: no method worked, (USB, OTA, Wifi)
The activation mail either stayed in the inbox, or, vanished, but, the device refused the activation.
I found, that in the logs the new server thought, that the BB was still handled by the old server. I had secure-wiped the device before.
The only thing which finally helped was:
did remove the user from the old BES including the information stored in the mailbox
removed the user from the new server
again wiped the device
restarted the old and new server
activation was sucessful after these steps.