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Old 07-23-2010, 08:13 AM   #1 (permalink)
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Default Quest's 'SPOTLIGHT ON MESSAGING'

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Good Morning,

Say, is anyone out there using Quest's Spotlight on Message to monitor their Exchange and Blackberry servers? And if so, could you let me know which versions of each you're running? Also, if you could mention your level of satisfaction with the product, that'd be great.
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Old 07-29-2010, 10:16 AM   #2 (permalink)
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Hi, we use Spotlight 7.4 for monitoring both our Exchange 2003 / BES 4.1.6 environments.

It's actually very good, a little prone to over report & alert at times but with the right tuning we have come to rely on it. The product is more slanted towards the Exchange side but in terms on Blackberry is carries out regular round trip tests and keeps and eye on performance and pertinent event log errors.

I've been looking at running some more specific Blackberry monitoring tools alongside Spotlight, I'm going to be looking at Boxtone and Zenprise as these supposedly offer dedicated BB monitoring of all BES type services as opposed to being an addon.

Give me a shout if you need any more info.
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