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Old 07-26-2010, 08:21 AM   #1 (permalink)
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Default BES 5.0 SP2 Error

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Hallo all,

i did update my testsystem of BES 5.01 with Domino 8.5.1 FP1. Now, i can see each 20 minutes the following entry in domino console

21.07.2010 16:46:59 Unable to construct Notes string for TZ id=16448
21.07.2010 16:46:59 Unable to construct Notes string for TZ id=16450
21.07.2010 16:46:59 Unable to construct Notes string for TZ id=16451
21.07.2010 16:46:59 Unable to construct Notes string for TZ id=16452


In MAGT Logfile i can see this entry

[30000] (07/21 16:46:59.002):{0x3EC} Wrong DST switch mode=2. Currently only mode 0 and 1 are supported

Is this a known issue and what can i do against it?

Lotus Domino 8.5.1 FP1 und BES 5.0.2

Ty
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Old 07-26-2010, 09:14 AM   #2 (permalink)
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I also noticed this log lines. Anybody has answers already?
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Old 07-26-2010, 11:49 AM   #3 (permalink)
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Default See the same since 5.0.2 Upgrade

Same on our servers and it started right after the upgrade. Domino is 8.5.1 FP2.

07/26/2010 08:06:19 AM Unable to construct Notes string for TZ id=13
07/26/2010 08:06:19 AM Unable to construct Notes string for TZ id=30
07/26/2010 08:06:19 AM Unable to construct Notes string for TZ id=16458
07/26/2010 08:26:19 AM Unable to construct Notes string for TZ id=13
07/26/2010 08:26:19 AM Unable to construct Notes string for TZ id=30
07/26/2010 08:26:19 AM Unable to construct Notes string for TZ id=16458
07/26/2010 08:46:19 AM Unable to construct Notes string for TZ id=13
07/26/2010 08:46:19 AM Unable to construct Notes string for TZ id=30
07/26/2010 08:46:19 AM Unable to construct Notes string for TZ id=16458
07/26/2010 09:06:19 AM Unable to construct Notes string for TZ id=13
07/26/2010 09:06:19 AM Unable to construct Notes string for TZ id=30
07/26/2010 09:06:19 AM Unable to construct Notes string for TZ id=16458
07/26/2010 09:26:19 AM Unable to construct Notes string for TZ id=13
07/26/2010 09:26:19 AM Unable to construct Notes string for TZ id=30
07/26/2010 09:26:19 AM Unable to construct Notes string for TZ id=16458

Last edited by nike9090 : 07-26-2010 at 12:22 PM.
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Old 07-27-2010, 09:22 AM   #4 (permalink)
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Default Wrong DST switch mode=2. Currently only mode 0 and 1 are supported....

We have same problem on Domino 8.5.1 FP3 EN Win 32bit (latest fixpack available) + Blackberry server 5.0.2 SP2.
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Old 07-28-2010, 01:08 AM   #5 (permalink)
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Strange thing is my BES is working fine. No message flow issue nor calendar time issue so far... how about the rest of you?
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Last edited by noname : 07-28-2010 at 01:09 AM.
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Old 07-28-2010, 03:26 PM   #6 (permalink)
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this mean unsupported time zones. In this instance, DST Switch mode 2 applies to Iran and Iraq time zones that are present on the BlackBerry smartphone, but have not yet been designed for Windows Server®, Lotus Domino Server, or the BlackBerry Enterprise Server.

read KB in BTSC portal

KB23684 - View Document
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Old 07-29-2010, 03:59 AM   #7 (permalink)
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Thanks, Tweedle.
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Old 07-29-2010, 02:49 PM   #8 (permalink)
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RIM's support confirmed the same for our servers.

The log lines are informational and caused by inactive rows in the DST related SQL tables, but are of no concern.

************************************


QUESTION : Has anyone seen an increase in HUNG threads since 5.0.2 Upgrade ? I am noticing about 5 threads hang in a 2hr window.

Most are released in 10-30min, but one last night continued for over 60min and caused the controller to restart the Domino server.
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Old 07-30-2010, 10:22 PM   #9 (permalink)
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Nope, my BES Domino 5.0.2 runs fine. Hung threads (denotes by *** No Response *** log lines in MAGT log) are mainly caused by ENV issues rather than BES software itself. E.g. heavily loaded mail servers, congested network conditions, a change in network traffic due to network hardware configurations changes etc... Any recents changes internally? You may like to check those.
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