BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-29-2010, 03:00 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2008
Location: Doncaster, UK
Model: Bold
PIN: N/A
Carrier: Vodafone
Posts: 27
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Moving from Professional to Express

Please Login to Remove!

Hello,

It reneal time for our phone contract and the powers that be have changed suppliers (Orange to Vodaphone (UK)). To save costs they have decided to to go with BES Express 5.0.1 (Bundle 12) - currently using 4.1.4 (Bundle 143) BES Professional. We are also getting new handsets.

The Express server is set up on the Exchange (2003) server (less than 25 devices) and the Professional server is on a different server.

Whats the best way to migrate the users to the new server and new handsets with the minimum of disruption (bearing in mind I had to descibe over the phone where the Enter key was on a laptop keyboard to one user yesterday)?

Thanks
Tony
Offline  
Old 07-29-2010, 03:43 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2010
Model: 8520
PIN: N/A
Carrier: VODAFONE
Posts: 29
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

we are with vodafone and to be honest they had a real good tech who came down and done our migrations/upgrades within 3-4 one evening.
Offline  
Old 07-29-2010, 04:03 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2008
Location: Doncaster, UK
Model: Bold
PIN: N/A
Carrier: Vodafone
Posts: 27
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks, I'll speak to our account manager.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.