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Old 07-29-2010, 03:00 AM   #1 (permalink)
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Hello,

It reneal time for our phone contract and the powers that be have changed suppliers (Orange to Vodaphone (UK)). To save costs they have decided to to go with BES Express 5.0.1 (Bundle 12) - currently using 4.1.4 (Bundle 143) BES Professional. We are also getting new handsets.

The Express server is set up on the Exchange (2003) server (less than 25 devices) and the Professional server is on a different server.

Whats the best way to migrate the users to the new server and new handsets with the minimum of disruption (bearing in mind I had to descibe over the phone where the Enter key was on a laptop keyboard to one user yesterday)?

Thanks
Tony
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Old 07-29-2010, 03:43 AM   #2 (permalink)
Knows Where the Search Button Is
 
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we are with vodafone and to be honest they had a real good tech who came down and done our migrations/upgrades within 3-4 one evening.
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Old 07-29-2010, 04:03 AM   #3 (permalink)
Knows Where the Search Button Is
 
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Thanks, I'll speak to our account manager.
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