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Old 08-02-2010, 12:16 PM   #1 (permalink)
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Question BB Audit Errors + Transporter Tool??

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Just transported about 120 users from BES v4.1 to a new server running BES v5.

Since the transfer, I had been getting bombarded with BB Audit Emails.

Here are the errors I receive:

<N/A> | BlackBerry Dispatcher BESSERVER-P (Application Event Log on BESSERVER-P) | 08/02/2010 10:09:00 (AFFF506D) -> {User) Lin} BBR Auth: no opened session, command 0x66b804, Tag=3

<N/A> | BlackBerry Messaging Agent BESSERVER-P Agent 1 (Application Event Log on BESSERVER-P) | 08/02/2010 09:10:41 (AFFF4F4D) -> {user} Unable to save configuration settings or statistics

<N/A> | BlackBerry Messaging Agent BESSERVER-P Agent 1 (Application Event Log on BESSERVER-P) | 08/02/2010 09:10:41 (AFFF4F33) -> {user} GetNewMovedMessages() failed

<N/A> | BlackBerry Messaging Agent BESSERVER-P Agent 1 (Application Event Log on BESSERVER-P) | 08/02/2010 09:10:41 (AFFF503B) -> {user} ERR_NETWORK_PROBLEM(-1556440163) failed:

<N/A> | BlackBerry Messaging Agent BESSERVER-P Agent 1 (Application Event Log on BESSERVER-P) | 08/02/2010 09:10:41 (AFFF5037) -> {user} RescanPIMItems - Failed getting contents table (type=Address Book) (0x80040115)

<N/A> | BlackBerry Messaging Agent BESSERVER-P Agent 1 (Application Event Log on BESSERVER-P) | 08/02/2010 09:10:41 (AFFF4F29) -> {user} MAPIMailbox::RescanPIMItems - GetProps (0x80040115) failed

And many more. Different users every day it seems like. Some time same user.

These errors were not present before the transfer. I thought the transporter tool was supposed to transfer without user interruption. I wanted to avoid having to have every single user wipe their BB and re-activate.

Thanks in Advance

(I am a noobie)
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