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Old 08-03-2010, 03:58 AM   #1 (permalink)
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Default Cannot resolve address from address book

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Hy some users tell me that they don't see the address list on ther device.
Trying to open it they don't see any address.
What can i check ?
The problem is on the device or server side ?
Bes 5.0.2.28 for Exchange 2003 on Windows 2003 sp2
Thanks
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Old 08-03-2010, 04:47 AM   #2 (permalink)
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Hi forino,

Have you tried re-sending the service books to the affected users device?
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Old 08-03-2010, 04:48 AM   #3 (permalink)
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Quote:
Originally Posted by mjpringles View Post
Hi forino,

Have you tried re-sending the service books to the affected users device?
I try it
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Old 08-03-2010, 05:41 AM   #4 (permalink)
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Can your users perform Lookups in the Address Book?
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Old 08-03-2010, 09:01 AM   #5 (permalink)
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Quote:
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Can your users perform Lookups in the Address Book?
No they can't
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