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Old 08-04-2010, 04:42 AM   #1 (permalink)
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Default BlackBerry Extension Error

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Hi, connecting to BES servers via RDP we see an error:
BlackBerry Extension Encountered a problem and need to close ...

in the event viewer is reported an information reporting:
Reporting queued error: faulting application BlackBerryExtension.exe, version 5.0.2.15, faulting module BlackBerryExtension.exe, version 5.0.2.15, fault address 0x00084a8f.

Do you know the cause of this problem ?
How is possible to resolve it ?
Thanks

BES 5.0.2.28 on windows 2003 sp for Exchange 2003 sp2 in windows 2003 sp2
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Old 08-23-2010, 01:07 PM   #2 (permalink)
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Default Did you get an answer to this yet?

I am seeing the same errors in the event application log since upgrading to BES5.0.2 for Domino.
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Old 08-24-2010, 08:01 AM   #3 (permalink)
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Hi
Have you found any solution on that problem? I'm having this too. Also Windows 2003 SP with Exchange SP2 and the BES 5.0.2.

Thanks
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Old 08-26-2010, 07:23 AM   #4 (permalink)
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Default Found cause of our issue

After much analysis in the logs, we found that the extension service was not loading due to the RepliGo extension plugin taking over. I found out from our RepliGo support that when BES 5.0.2 is installed, it does not handle the repligo extension properly. To fix, we simply had to uninstall the repligo extension dll and reinstall it. Now the blackberry attachment extension starts.
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