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Old 08-04-2010, 06:58 PM   #1 (permalink)
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Default BlackBerry Monitoring Service 5.0

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Hello. Just upgraded from BES 4.1.x to 5.0. I also updated the Monitoring Service. In my previous 4.x version, I could easily monitor TOTAL pending messages for entire server. In 5.0 version, looks like you can monitor pending messages on a user by user basis only. Unless it is somewhere in the components section that I cannot find. Can someone confirm I have to do this now per user and cannot monitor it as a server total? I cannot imagine if I had 200 users for example that I would have to set this on every user. Thanks.
Old 08-05-2010, 06:49 AM   #2 (permalink)
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In the custom reports section, you can generate a report (under Messaging) that shows the pending messages per server or more. I'm not sure if you can find a total on the interface. I hadn't thought of that as I use a 3rd party service that I can get that information from.
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