BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-07-2010, 08:13 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jan 2007
Model: 9700
Carrier: T-Mobile
Posts: 38
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Error in CALH log on new 5.0.2 install

Please Login to Remove!

So I am in the process of migrating from 4.1.7 to 5.0.2 on new hardware. Got my migration kit from RIM and both servers are up and running. Used the enterprise transporter to move just myself over last night. The move went fine. No errors and email is flowing properly. However after looking over the logs I am finding one error over and over and am not sure what I need to do to fix it. It is in the CALH log. The error is below. Any help would be appreciated. Thanks

Service::TestAccessToMailbox Soap Exception caught: The server to which the application is connected cannot impersonate the requested user due to insufficient permission.
Diagnosis: The BES service account does not have impersonation rights on the CAS server.
Old 08-17-2010, 04:01 PM   #2 (permalink)
New Member
Join Date: Mar 2007
Location: Munich
Model: 8800
Carrier: T-Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts

You has not configured Exchange Web Services.

You have two options.

01 . Give the BlackBerry SA the impersonate persmissions or

02. the CAS Servers or ust the commend "traittool -global -trait EWSEnable -set false".
Second one the BES 5.0.2. to not use Exchange Webservices and uns MAPI CDO for calendaring again.


Last edited by bytelight : 08-17-2010 at 04:03 PM.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.