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Old 08-13-2010, 03:36 AM   #1 (permalink)
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Default Sync Service Failure

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Hi All,

I am having issues with my Syncronisation Service failing

Log file

[10000] (08/13 09:21:46.320):{0x24EC} DefaultHandler - exception caught thread Id=0x24EC
[10000] (08/13 09:21:46.320):{0x24EC} DefaultHandler - Killing program
[30000] (08/13 09:21:46.320):{0x24EC} Exception code: C0000005 ACCESS_VIOLATION
[30000] (08/13 09:21:46.320):{0x24EC} Fault address: 00452481
[30000] (08/13 09:21:46.320):{0x24EC} Registers: EAX=03CDBE4C EBX=00000000 ECX=00000000 EDX=03CDC5AC
[30000] (08/13 09:21:46.320):{0x24EC} ESI=00000000 EDI=03D40248 EBP=07C2F7B0 ESP=07C2F6D0 EIP=00452481 FLG=00010202
[30000] (08/13 09:21:46.320):{0x24EC} CS=0023 DS=002B SS=002B ES=002B FS=0053 GS=002B
[30000] (08/13 09:21:46.320):{0x24EC} ------------------Begin Stack Trace------------------
[30000] (08/13 09:21:46.320):{0x24EC} Loaded C:\Windows\system32\DbgHelp.dll
[30000] (08/13 09:21:46.320):{0x24EC} Stack Frame Context: ESP=07C2F6D0 EBP=07C2F7B0
[30000] (08/13 09:21:46.320):{0x24EC} Memory dump 07C2F6D0, length 1024
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F6D0: 8D F4 CA 0E 48 02 D4 03 0B 00 00 00 00 00 00 00 *....H...........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F6E0: 24 9D D1 03 D0 69 07 01 04 F7 C2 07 43 CB 4A 00 *$....i......C.J.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F6F0: 28 F1 00 01 F4 0F 4B 00 01 00 00 00 D0 69 07 01 *(.....K......i..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F700: 58 A7 08 01 24 F7 C2 07 27 11 4B 00 D0 69 07 01 *X...$...'.K..i..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F710: EC 87 CC 03 64 F7 C2 07 00 00 00 00 B0 28 0D 01 *....d........(..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F720: 64 F7 C2 07 1C EF 59 00 00 00 00 00 BC 20 EA 03 *d.....Y...... ..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F730: 54 F7 C2 07 27 EF 59 00 54 F7 C2 07 01 B8 58 00 *T...'.Y.T.....X.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F740: 28 F8 C2 07 00 00 00 00 BC 20 EA 03 00 00 00 00 *(........ ......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F750: 48 8C D0 03 A8 4A 06 01 4C BE CD 03 B0 28 0D 01 *H....J..L....(..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F760: 01 72 5D 00 C0 F7 C2 07 01 BA 58 00 48 8C D0 03 *.r].......X.H...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F770: C0 82 D0 03 00 00 00 00 BC 20 EA 03 48 02 D4 03 *......... ..H...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F780: B6 61 45 00 48 8C D0 03 C0 82 D0 03 FD F4 CA 0E *.aE.H...........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F790: 48 02 D4 03 0A 00 00 00 00 00 00 00 2B B5 58 00 *H...........+.X.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F7A0: 8D F4 CA 0E 9C F9 C2 07 84 C8 5C 00 FF FF FF FF *..........\.....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F7B0: A8 F9 C2 07 F3 72 45 00 00 00 00 00 C1 F8 FF FF *.....rE.........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F7C0: C1 F8 FF FF 0F 6D 11 59 04 00 00 00 80 00 00 00 *.....m.Y........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F7D0: 00 00 00 00 01 00 00 00 28 F8 C2 07 4C BE CD 03 *........(...L...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F7E0: EC 87 CC 03 AC C5 CD 03 00 00 00 00 95 FA CA 0E *................*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F7F0: 08 00 00 00 48 02 D4 03 FF FF FF FF 40 04 D4 03 *....H.......@...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F800: C8 1F DD 03 94 01 FE 00 00 00 DD 03 18 0B FE 00 *................*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F810: B8 F7 C2 07 48 00 FE 00 00 00 00 00 07 00 00 00 *....H...........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F820: 2C 70 08 00 FE FF FF FF 00 AE 49 77 00 00 49 77 *,p........Iw..Iw*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F830: 92 00 00 00 00 00 00 00 29 30 4C 77 00 00 00 00 *........)0Lw....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F840: 07 00 00 00 BD AC 49 77 00 04 DD 03 00 00 00 00 *......Iw........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F850: B8 A0 D3 03 D0 A1 D3 03 30 A2 D3 03 9C F8 C2 07 *........0.......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F860: 38 DA CF 03 50 DB CF 03 B0 DB CF 03 80 F8 C2 07 *8...P...........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F870: A0 BF 0D 01 B8 C0 0D 01 18 C1 0D 01 48 02 D4 03 *............H...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F880: 90 72 00 01 A8 73 00 01 08 74 00 01 00 00 00 00 *.r...s...t......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F890: D0 C4 CD 03 48 CA CD 03 28 CC CD 03 00 00 68 01 *....H...(.....h.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F8A0: 10 87 CC 03 88 8C CC 03 68 8E CC 03 D0 00 BE 00 *........h.......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F8B0: 58 7B 07 01 70 7C 07 01 D0 7C 07 01 D0 2D 00 00 *X{..p|...|...-..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F8C0: 64 DA CF 03 01 00 00 00 40 9C 09 01 58 9D 09 01 *d.......@...X...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F8D0: B8 9D 09 01 F8 23 D3 03 70 BD CD 03 E8 C2 CD 03 *.....#..p.......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F8E0: C8 C4 CD 03 01 3F 06 76 98 64 0D 01 40 6C 0D 01 *.....?.v.d..@l..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F8F0: E0 6E 0D 01 00 00 00 01 46 00 00 00 18 DE 09 01 *.n......F.......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F900: 34 01 00 00 DC 00 00 00 00 00 00 00 84 00 00 00 *4...............*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F910: 90 EF 06 01 A8 F0 06 01 08 F1 06 01 18 20 EA 03 *............. ..*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F920: BC 72 00 01 84 7B 07 01 40 04 D4 03 C8 1F DD 03 *.r...{..@.......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F930: BC EF 06 01 48 02 D4 03 FF FF FF 01 CC BF 0D 01 *....H...........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F940: 01 3F 06 01 00 00 68 01 00 00 D0 03 10 DE 09 04 *.?....h.........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F950: 90 F9 C2 07 17 04 59 00 00 00 00 00 07 00 00 00 *......Y.........*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F960: 36 04 59 00 30 81 D0 03 08 00 00 00 48 02 D4 03 *6.Y.0.......H...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F970: FF FF FF FF 0C 00 00 00 0F 00 00 00 18 DE 09 04 *................*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F980: D8 7E D0 03 D0 64 59 00 6D B9 6E 09 FE FF FF FF *.~...dY.m.n.....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F990: 08 00 00 00 0F 00 00 00 95 FA CA 0E F4 FA C2 07 *................*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F9A0: D7 CD 5C 00 0F 00 00 00 00 FB C2 07 5A A7 45 00 *..\.........Z.E.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F9B0: 3D F8 CA 0E 58 6D CA 03 40 29 6E 00 48 02 D4 03 *=...Xm..@)n.H...*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F9C0: E8 70 46 07 7D F6 78 0E 00 00 00 00 E6 98 5B 74 *.pF.}.x.......[t*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F9D0: 40 08 8E 02 01 00 00 00 B0 93 D1 03 A4 FA C2 07 *@...............*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F9E0: 2F 3E 5B 74 44 08 8E 02 00 00 00 00 45 F6 78 0E */>[tD.......E.x.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2F9F0: B0 93 D1 03 01 00 00 00 04 00 00 00 95 F5 78 0E *..............x.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA00: B0 93 D1 03 34 FA C2 07 48 83 5D 74 FF FF FF FF *....4...H.]t....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA10: 40 FA C2 07 54 FA C2 07 78 83 5D 74 FF FF FF FF *@...T...x.]t....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA20: 18 DE 09 04 60 FA C2 07 29 18 5B 74 E8 70 46 07 *....`...).[t.pF.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA30: 04 FB C2 07 01 00 00 00 04 00 00 00 D5 F5 78 0E *..............x.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA40: B0 93 D1 03 74 FA C2 07 48 83 5D 74 FF FF FF FF *....t...H.]t....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA50: 80 FA C2 07 4D 1A 5B 74 E8 70 46 07 35 F5 78 0E *....M.[t.pF.5.x.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA60: B0 93 D1 03 00 00 00 00 00 00 00 00 00 00 00 00 *................*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA70: 5C FA C2 07 B4 FA C2 07 D0 84 5D 74 FF FF FF FF *\.........]t....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA80: C0 FA C2 07 8A E0 56 00 80 0A 46 07 E8 70 46 07 *......V...F..pF.*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FA90: 2C 8D 56 00 FD F9 CA 0E 60 A6 CB 03 B0 93 D1 03 *,.V.....`.......*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FAA0: 40 FC C2 07 B0 93 D1 03 00 00 00 00 00 00 00 00 *@...............*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FAB0: 94 FA C2 07 EC FA C2 07 98 D7 5E 00 FF FF FF FF *..........^.....*
[30000] (08/13 09:21:46.320):{0x24EC} 07C2FAC0: F8 FA C2 07 7C B7 56 00 00 00 00 00 04 FB C2 07 *....|.V.........*
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 00452481, Relative Address: 00052481, ESP=07C2F6D0 EBP=07C2F7B0, Parameters (1-4):(0x00000000 0xFFFFF8C1 0xFFFFF8C1 0x59116D0F)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 004572F3, Relative Address: 000572F3, ESP=07C2F7B8 EBP=07C2F9A8, Parameters (1-4):(0x0ECAF83D 0x03CA6D58 0x006E2940 0x03D40248)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 0045A75A, Relative Address: 0005A75A, ESP=07C2F9B0 EBP=07C2FB00, Parameters (1-4):(0x0ECAFDF9 0x00000000 0x006E2940 0x010D28B0)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 0043318F, Relative Address: 0003318F, ESP=07C2FB08 EBP=07C2FEC4, Parameters (1-4):(0x00000000 0x006E2940 0x010D28B0 0x006E294C)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 004338DC, Relative Address: 000338DC, ESP=07C2FECC EBP=07C2FF28, Parameters (1-4):(0x0ECAFC75 0x010D28B0 0x0397E9F8 0x07C2FF70)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 004B1F40, Relative Address: 000B1F40, ESP=07C2FF30 EBP=07C2FF48, Parameters (1-4):(0x006E2940 0x0ECAFCBD 0x00000000 0x010D28B0)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 00590255, Relative Address: 00190255, ESP=07C2FF50 EBP=07C2FF80, Parameters (1-4):(0x00000000 0x7606ECCB 0x010D28B0 0x07C2FFD4)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 005902FA, Relative Address: 001902FA, ESP=07C2FF88 EBP=07C2FF94, Parameters (1-4):(0x010D28B0 0x70831578 0x00000000 0x00000000)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: BlackBerrySyncServer.exe
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 774ED24D, Relative Address: 0007D24D, ESP=07C2FF9C EBP=07C2FFD4, Parameters (1-4):(0x0059027B 0x010D28B0 0xFFFFFFFF 0x7750D68C)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: ntdll.dll
[30000] (08/13 09:21:46.335):{0x24EC} Symbol Information: RtlCreateUserProcess
[30000] (08/13 09:21:46.335):{0x24EC} PC Address: 774ED45F, Relative Address: 0007D45F, ESP=07C2FFDC EBP=07C2FFEC, Parameters (1-4):(0x0059027B 0x010D28B0 0x00000000 0x75B9DB70)
[30000] (08/13 09:21:46.335):{0x24EC} Module Name: ntdll.dll
[30000] (08/13 09:21:46.335):{0x24EC} Symbol Information: RtlCreateProcessParameters
[30000] (08/13 09:21:46.335):{0x24EC} ------------------End Stack Trace------------------
====== END OF LOG ======

Please can someone assist, any help will be appreciated

Thanks
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Old 08-13-2010, 05:33 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Aug 2006
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Default

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="BlackBerry Synchronization Service" />
<EventID Qualifiers="61439">10000</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-13T09:32:56.000Z" />
<EventRecordID>2566976</EventRecordID>
<Channel>Application</Channel>
<Computer>Zamdv40001.vodacom.corp</Computer>
<Security />
</System>
- <EventData>
<Data>DefaultHandler - exception caught thread Id=0x34FC</Data>
</EventData>
</Event>
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