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Old 08-16-2010, 12:17 PM   #1 (permalink)
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I am upgrading from the a BB 9000 to 9800. I am trying to figure out what the best way to do the transfer. I am on a BES server. I would not want to transfer any of the apps. Is there a way of only transferring my settings (profiles, autotext) from the 9000 to 9800? Should I first setup the new 9800 to my BES server and then sync it to my desktop? Or should I just start from scratch?

Thanks in advanced.
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Old 08-16-2010, 12:20 PM   #2 (permalink)
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Moved to a more appropriate section.

First of all, you might want to check with the BES Admin to see what he/she thinks of the idea or if they will even allow it. I am not certain BES fully supports OS 6 devices right now. Perhaps one of our BES Admins can answer that question.
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Old 08-16-2010, 12:25 PM   #3 (permalink)
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Ask the BES Admin to update their vendor.xml and device.xml files, and then give you a new enterprise activation password. Activate as you would a normal new device and your settings will restore themselves.
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Old 08-16-2010, 12:36 PM   #4 (permalink)
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Stupid question, where do I get the updated vendor.xml and device.xml files? We are running BES ver. 5.0.

Thanks.

Quote:
Originally Posted by TargetIT View Post
Ask the BES Admin to update their vendor.xml and device.xml files, and then give you a new enterprise activation password. Activate as you would a normal new device and your settings will restore themselves.
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Old 08-16-2010, 12:44 PM   #5 (permalink)
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From RIM's website.
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Old 08-16-2010, 12:56 PM   #6 (permalink)
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I found this on RIM's website, but since I cannot post links ya will have to dig up yourself:

KB22777-How to update the device.xml and vendor.xml files manually in BlackBerry Enterprise Server 5.0.

HTH's.
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Old 08-16-2010, 01:04 PM   #7 (permalink)
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The following article KB13589-How to update the device.xml and vendor.xml files states: If I am on BES 5.0, the BlackBerry Administration Service will automatically connect to the internet using a secure connection to Research In Motion's BlackBerry.com website to download the latest device.xml and vendor.xml files every hour.

If I understand that correctly, I shouldn't have to do anything. Am I correct? How can I verify?

Thanks again.
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Old 08-16-2010, 01:50 PM   #8 (permalink)
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It simply won't complete the activation process properly - no harm in trying it though.
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Old 08-16-2010, 02:41 PM   #9 (permalink)
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mine failed until I upgraded the device.xml file.
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Old 08-16-2010, 09:04 PM   #10 (permalink)
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It worked without me doing anything on the BES server. Thanks for your help.
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Old 08-19-2010, 02:48 PM   #11 (permalink)
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Default My Torch Was Lit on the BES just fine

BES 5.0 SP1. My 9800 activation completed in less than 10 mins, and device/model was detected and showed up for me in the BAS as it should. I think the auto-update for the device.xml works for 5.0 BES in most cases.
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Old 08-19-2010, 03:20 PM   #12 (permalink)
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I updated my IT policy rules definitions as well -

KB23515-How to import BlackBerry Enterprise Server IT policy rules definitions for Java Apps 6.0.0
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