BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-26-2010, 03:11 AM   #1 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9700
PIN: N/A
Carrier: Vodafone Belgium
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Issue with Over quota

Please Login to Remove!

Hello All,

We are using Notes as email program. We set quota on users mailfiles.

Since we upgrade the BES entreprise server, user in overquota on Notes side, are not allowed to send email from the device.

Any idea?
Thank you for your help.


For moderation: if I posted in the wrong forum, thank you to move it on the right place
Offline  
Old 08-26-2010, 06:41 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Moved to BES Admin section.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-26-2010, 10:16 AM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,721
Post Thanks: 272
Thanked 289 Times in 273 Posts
Default

So have user delete some emails or make the quota higher.
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Z30, Z10 and Q10
Offline  
Old 08-27-2010, 01:18 AM   #4 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9700
PIN: N/A
Carrier: Vodafone Belgium
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by knottyrope View Post
So have user delete some emails or make the quota higher.
users are stubborn, and we have rules to allow an increasing of the quota.

this issue appears since the installation of the version 5 (5.0.1.58)
Offline  
Old 08-27-2010, 07:19 AM   #5 (permalink)
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Since they won't be able to send from the Notes client either, the above sugestions are the only 2 viable ones.

Quotas exist for a reason, usually bad. A proper document retention policy is better.
Offline  
Old 08-28-2010, 08:57 PM   #6 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Default

Quote:
Originally Posted by CedricG View Post
Hello All,

We are using Notes as email program. We set quota on users mailfiles.

Since we upgrade the BES entreprise server, user in overquota on Notes side, are not allowed to send email from the device.

Any idea?
Thank you for your help.

For moderation: if I posted in the wrong forum, thank you to move it on the right place

Your issue is a Lotus Notes one as per below link:
KB14221-Red X error after sending an email message on the BlackBerry smartphone with the error "Unable to write to database because database would exceed its disk quota"

Resolve this in the Lotus Notes side else you may end up like this:
KB19094-BlackBerry Enterprise Server for IBM Lotus Domino crashes when processing a message for user who exceeded the Lotus Domino mail database quota limit.
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.