Using BES 4.0.2 for Domino Notes
Handheld is 7290 os 18.104.22.168
I have 1/2 users which have reported that the Address Book Lookup using the company GNAB is timing out, and they have never been able to lookup somebody.
Users can receive mail, calendar without any issues / timeout.
All the other 100+ users on our BB service are using the same GNAB without any issues.
Has anybody seen this problem before? know of any steps to troubleshoot?