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Old 09-23-2010, 02:07 PM   #1 (permalink)
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Angry Error in BES activation

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I was connected to the BES server using my details and password. The number was ported to a new provider and BES activated. The activation was then reloaded and the following error message apperas when trying to re-activate "An error occurred. The e-mail address or password may be incorrect. Please contact your System Administrator.". What is causing this problem?
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Old 09-23-2010, 02:10 PM   #2 (permalink)
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was an EA password set? they expire after you u complete an EA or after a defined set of time, 48 hours by default. this is also different than the security password used to lock your device.
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Old 09-23-2010, 02:12 PM   #3 (permalink)
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No new password was generated after first activation. I will have this reset and try again. Thanks
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Old 09-29-2010, 08:32 AM   #4 (permalink)
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You will have to have your BES Admin reset the activation password from the server before you are able to connect.
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Old 09-29-2010, 03:44 PM   #5 (permalink)
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Use a different activation password. Sometimes when you get in a rut and use the same password it sometimes will not activate.
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