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BES Log Files Language problem

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Old 09-25-2010, 11:19 AM   #1 (permalink)
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Default BES Log Files Language problem

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hey everybody,

I'm using a BES 5.0 SP2 and I'm facing a problem with the Log files for the BBM. anyone that types in Arabic language it comes as ?????????? in the log files. is there is something like language support ? although the SMS log can read the Arabic sent messages.
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Old 09-30-2010, 08:07 AM   #2 (permalink)
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When my Chinese/Japanese/Korea users types in their native languages, if I used an unsupported text reader and read the logs, I also gets ??????? too.
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