BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-27-2010, 02:06 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2005
Location: Toronto
Model: 9800
Carrier: Telus
Posts: 141
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Push app to BB that is restricted from downloading via policy.

Please Login to Remove!

Hi,

My issue of pushing apps to devices has been resolved but now I may have another issue. We have a BES (4.1.6.23) policy in effect on all BB's that disallows third party application downloads. I thought I could still create a software config and push it out. I can see the arrows going back and forth like the app is trying to download and install on the device but the install never happens. Without the policy I can push and it does install. Can I not push to and have the app installed on the device with that policy in effect?

Any assistance would be greatly appreciated.

Thanks
Offline  
Old 09-27-2010, 02:16 PM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

You cannot deploy a third-party app to a device if it has an IT Policy which prohibits downloading of third-party applications.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 09-27-2010, 03:32 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2005
Location: Toronto
Model: 9800
Carrier: Telus
Posts: 141
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well, you learn something new everyday

So I would have to move them to the default policy, deploy the app, then move them back to the restricted policy? Hoping they don't notice and DL and install something else during the time they are in the default policy.

Thanks

Last edited by totalstu : 09-27-2010 at 03:34 PM.
Offline  
Old 09-27-2010, 03:39 PM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

No, that wouldn't be the best way to handle it, IMO.
A better way would be to use an application whitelist.
Instructions for setting up an application whitelist have been posted here a few times before. You can probably find them with a search.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 09-29-2010, 06:06 AM   #5 (permalink)
Thumbs Must Hurt
 
PsPaPa's Avatar
 
Join Date: Dec 2009
Location: The Netherlands
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 64
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

In short:
1. Open up your IT policy to be able to install Third Party apps
2. Get an instalation package of your Apps. Cod & ALX
3. Import them in your BES as App, Perhaps change default App Control Policies
4. Create an Software Config for One or more Apps and set the Disposition for unlisted applications to Disallowed

Correct penguin3107 ?
So your whitelist would be your Applications you have imported. Or could I Make a list with just the name of the vendor or its Fingerprint ? Or perhaps just everything from the BB App Store ?
How do you get your Push packages. I have a view but some I cannot find. Is there a way to get them from a device on which you already installed them and manually create a ALX, zip it and upload it ?

Thanks, I Appriciate your opinion

Last edited by PsPaPa : 09-29-2010 at 06:17 AM.
Offline  
Old 09-29-2010, 06:08 AM   #6 (permalink)
Thumbs Must Hurt
 
PsPaPa's Avatar
 
Join Date: Dec 2009
Location: The Netherlands
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 64
Post Thanks: 0
Thanked 0 Times in 0 Posts
Cool


Last edited by PsPaPa : 09-29-2010 at 06:18 AM. Reason: Could not find delete Butt
Offline  
Old 11-30-2010, 02:18 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Toronto
Model: 9800
Carrier: Rogers
Posts: 319
Post Thanks: 2
Thanked 5 Times in 5 Posts
Default Re: Push app to BB that is restricted from downloading via policy.

Bump!!!
Offline  
Old 12-20-2010, 12:46 PM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Toronto
Model: 9800
Carrier: Rogers
Posts: 319
Post Thanks: 2
Thanked 5 Times in 5 Posts
Default Re: Push app to BB that is restricted from downloading via policy.

!bump
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.