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Old 09-27-2010, 02:20 PM   #1 (permalink)
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Question Input BB PIN on BES

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I know this can be done but I just cannot remember how or where to do it at.

I am unable to connect the BB device to our server but isn't there a way to manually enter a users PIN before the Enterprise Activation takes place for a brand new user so they can connect?

We're having probs with connecting this device to the BES using OTA so I looked through the logs and found something that referred to his PIN missing. I thought I would try to add it manually.

Can it be done?

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Old 09-27-2010, 02:29 PM   #2 (permalink)
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No, you can't add the PIN manually.
The Enterprise Activation process (either wireless or wired) will populate the database with the correct PIN.
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Old 09-28-2010, 04:19 AM   #3 (permalink)
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Does your BES have enterprise service policy running ?

With enterprise service policy you can control which PIN, Model or manufacturer is allowed to be activated on your bes.
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