01-13-2006, 07:41 AM
Talking BlackBerry Encyclopedia
Join Date: May 2005
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First off, the removal of the BES software would not cause that problem. You would have had to remove the BES from the MMC or Import the users into a BES that had a different name than the original.
Secondly, you would not have to do any modification to Desktop Redirector. You can open Desktop Manager and Cradle the user's handheld and that should either Prompt for a new Encryption Key or automatically switch the user from Initializing to Running.