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Old 10-06-2010, 09:50 AM   #1 (permalink)
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Default BES Delaying on Sending Read Updates to Devices

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Hi There

Have a BES server which sends emails ok as they come in but when the user reads the email on the computer the device is not updating, the server is in push mode and there are no Packets waiting to be sent from the server any ideas what this can be.

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Old 10-06-2010, 10:30 AM   #2 (permalink)
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How long are you waiting for the reconciliation to take place? It's usually about 20 minutes from Desktop to Handheld. It won't be immediate.

If the user does a 'Reconcile Now' on the handheld, does the reconciliation take place?
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