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Old 10-06-2010, 11:19 AM   #1 (permalink)
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Exclamation Email messages put in wrong subfolder

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We have 1 user here who we sometimes set up with a temporary bb. As soon as I activate him, all incoming email gets put into a subfolder in his inbox (I think it happens on a reconcile, not immediately). When I remove him from the server, the redirection to the subfolder stops.

There are no inbox rules or anything else on the BES (4.0.6) that look like it's causing this, and it only affects this one user.

Any ideas?

Thanks!
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Old 10-06-2010, 11:59 AM   #2 (permalink)
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Check for redirection rules on the BB.
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Old 10-06-2010, 12:39 PM   #3 (permalink)
Knows Where the Search Button Is
 
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There are no rules set as far as I can tell.
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Old 10-06-2010, 04:04 PM   #4 (permalink)
Knows Where the Search Button Is
 
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As soon as I remove the user from the BES, this behavior stops. Could there be another setting doing this?
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