BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-13-2010, 03:24 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2007
Model: 8100
PIN: N/A
Carrier: Vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Keep Calendar on BES

Please Login to Remove!

Hi There!

Since we upgraded this client to BES 4.1.7 from 4.1.6 the single user connected to the BES is complaining that his calendar items are deleted off his blackberry after just 1 week. I have checked in the calendar options and it was set to keep appointments forever, I changed it to 60 days, and it's still keeping it for 7 days?

Is there somewhere in BES I should set this option for retention?
Offline  
Old 10-13-2010, 03:25 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Jun 2008
Location: Canada
Model: 8110
PIN: N/A
Carrier: A crappy one aka. Rogers
Posts: 96
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There is no setting on the BES for how long to keep appointments on the BlackBerry. The option is strickly for the BlackBerry to determine how long to keep the appointment which only has an impact if wireless sync is enabled. Try disabling the wireless synchronization for Calendar and see if the BlackBerry is the real cause of the deleted appointments.

You could try to resend the service books.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.