BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 10-13-2010, 03:31 AM   #1 (permalink)
New Member
Join Date: Oct 2010
Location: Houston, TX
Model: 9800
OS: 6.0.278
PIN: 22D80541
Carrier: AT&T
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default MEssaging Agent Issue - Time Zones

Please Login to Remove!

The following warning is showing up after I reboot the server:

{}-CDOCalendar::ProcessWindowsTimezoneInfo- No Index value present

I'm running BESx 5.0.2 on an Exchange 2010/Windows 2008 R2 (x64) (single) server. SQL is on a seperate SQL Server 2008 R2 on Windows 2008 R2 (x64) server.

I've added the 4 registry entries mentioned in the RIM KB for SP2 and Windows 2008 x64 and Windows 2008, but am I missing some? I am running Windows 2008 R2 x64

I appreciate any help greatly! These warnings are driving me nuts!

Old 10-13-2010, 02:22 PM   #2 (permalink)
Thumbs Must Hurt
Join Date: Jun 2008
Location: Canada
Model: 8110
Carrier: A crappy one aka. Rogers
Posts: 96
Post Thanks: 0
Thanked 0 Times in 0 Posts

I assume you went through KB18396.

I don't think there is a fix for this yet. As I understand, this warning is not a "problem" but simply a "warning" which is reported for each user and timezone which of course, is annoying. I suspect the next service pack will fix the warning but if anyone has proff to the contrary....

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.