Originally Posted by knottyrope
This is what we do and you also have a NEW OS that older apps will not like.
No need to remove user from BES, BES has a lot of user prefs backed up on it.
We dont support apps, pic, ringtone, vids etc. Just BES and email.
What we do here is backup old phone, wipe device from BES, insert SD card along with SIM and activate new phone.
Have user get the apps back that they had.
For good beer, I transfer pics and stuff from device memory, but they are still on their own for apps.
Guess my question now is, I will need to wipe phone before I take off to get new phones. We will activate at AT&T store and transfer our numbers to new handsets. Assuming I will lose (but not entirely sure) data communication with original BB's once I transfer phone number to new hardware, thus losing the ability to remote wipe from BesAdmin? If this is the case, do I have options to wipe the phone locally at the handset?