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Old 10-15-2010, 10:22 AM   #1 (permalink)
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Default MDS Service Unavailable: u140

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I have a user receiving this when trying to browse to internal sites. All other users can browse intranet sites fine.

Any idea's? google does not have anything for the specific error u140

Appreciate IT.
Old 10-15-2010, 11:39 AM   #2 (permalink)
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I would suggest:

- Hard reset (battery pull)
- push the service books
- check the default browser (BlackBerry)
- check the BES logs (MDAT) for any errors
- tap you head with one hand and make a circle around your belly with the other

....all of these but one, are a good troubleshooting steps.

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