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Old 10-19-2010, 03:58 PM   #1 (permalink)
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Default BES Express Thoughts?

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My company is considering switching to BES Express as some of our users have opted to switch to Droid powered devices. I've taken a look at RIM's BlackBerry Comparison Chart here:

http://na.blackberry.com/eng/service...1610_vCH_2.pdf

and have talked to sales, but thought I'd check here, also. My understanding of the main differences are:
  • Client and server software for BESX are free
  • Handhelds only require a data plan to be activated on BESX, not a 'premium' BES data plan
  • BESX Can be installed on the same box as Exchange
  • No limit on the number of devices that can be activated (excluding installation on SBS)
  • BESX Has far fewer IT policies
  • BESX Does not support BlackBerry MVS
  • BESX Does not support high availability

I also gathered that the support levels and pricing are exactly the same.

If anyone would like to chime in with their thoughts, corrections, suggestions, etc., I'd appreciate it. Thanks
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Old 10-19-2010, 05:25 PM   #2 (permalink)
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Quote:
Originally Posted by KOR View Post
My company is considering switching to BES Express as some of our users have opted to switch to Droid powered devices. I've taken a look at RIM's BlackBerry Comparison Chart here:

http://na.blackberry.com/eng/service...1610_vCH_2.pdf

and have talked to sales, but thought I'd check here, also. My understanding of the main differences are:
  • Client and server software for BESX are free
  • Handhelds only require a data plan to be activated on BESX, not a 'premium' BES data plan
  • BESX Can be installed on the same box as Exchange
  • No limit on the number of devices that can be activated (excluding installation on SBS)
  • BESX Has far fewer IT policies
  • BESX Does not support BlackBerry MVS
  • BESX Does not support high availability

I also gathered that the support levels and pricing are exactly the same.

If anyone would like to chime in with their thoughts, corrections, suggestions, etc., I'd appreciate it. Thanks

All true
and BESeX 5.0.1- 5.0.2 does not support monitorring service
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Old 10-19-2010, 05:30 PM   #3 (permalink)
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Wireless activation - that's a deal breaker for me. In a single office environment, it's probably not that big of a deal, but for remote workers, it's a pain to get them up and running.
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Old 10-20-2010, 08:17 AM   #4 (permalink)
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Thanks for the replies. No wireless activation? For me, that might be a deal breaker, as well. We have a lot of remote users and typically activate their handhelds and send them to the field, but $$ may trump my wishes. TargetIT, Can you elaborate on the activation process? I'll do some more research in the meantime.

Again, I appreciate the feedback.
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Old 10-20-2010, 08:28 AM   #5 (permalink)
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You can do wireless activations with BES Express, but it requires the Enterprise BlackBerry Data Plan to be provisioned on the user's mobile account.

If the user only has a BIS data plan, then you can only activate via USB.
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Old 10-20-2010, 08:31 AM   #6 (permalink)
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Originally Posted by KOR View Post
Thanks for the replies. No wireless activation? For me, that might be a deal breaker, as well. We have a lot of remote users and typically activate their handhelds and send them to the field, but $$ may trump my wishes. TargetIT, Can you elaborate on the activation process? I'll do some more research in the meantime.

Again, I appreciate the feedback.
BES EX 5.0.1-5.0.2 will work with regular BIS provisioning ( running BESeX5.0.2 myself) wor maild delivery and OTA activation.
If BESAdmin account is setup properly with permissions there should not be issue with activation from BES side.
Activation work on same way as full BES
BBI send ETP message to user mailbox, which is picked up by BES picking up and checking for email and password.You can use transpoter tool to move users from old BES to new one
Transporter tool will not work on BES Express 5.0.1. Only on BES ex 5.0.2
https://www.blackberry.com/Downloads...2B25E00723E59D
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Old 10-20-2010, 08:42 AM   #7 (permalink)
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Originally Posted by BB-Tech support View Post
BES EX 5.0.1-5.0.2 will work with regular BIS provisioning ( running BESeX5.0.2 myself) wor maild delivery and OTA activation.
No, that's not entirely true.
You need the enterprise PROVISIONING service book to do a wireless EA, and that doesn't get pushed to the handheld with a BIS data plan.

Sometimes that service book is on the handheld out-of-the-box, but not always.
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Old 10-20-2010, 08:51 AM   #8 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
No, that's not entirely true.
You need the enterprise PROVISIONING service book to do a wireless EA, and that doesn't get pushed to the handheld with a BIS data plan.

Sometimes that service book is on the handheld out-of-the-box, but not always.
????????????????????????????????????????????????

If you dont have enterprise activation service book go to
Options>advanced options>host routing table> BB key> register now
That will send you missing service book for EA
Next:
If you have regular consumer data plan

Activation will work

I have BES Express 5.0.2 my self and I activated 2 devices OTA
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Old 10-20-2010, 09:01 AM   #9 (permalink)
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Thanks for the feedback everyone. I queried RIM sales and they inform me that wireless activations will work on BESX only with the BES data plan. Either way, since we'd be saving money on the server and cals, I would think that we would continue to add that plan to all devices we roll out. So, it should be a non-issue.

Any other 'gotchas' anyone can point out? I'm assuming that BESX and Exchange co-exist with no problems. We're running Exchange 2007 on a Windows 2008 box.

Thanks again.
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Old 10-20-2010, 09:14 AM   #10 (permalink)
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Quote:
Originally Posted by KOR View Post
Thanks for the feedback everyone. I queried RIM sales and they inform me that wireless activations will work on BESX only with the BES data plan. Either way, since we'd be saving money on the server and cals, I would think that we would continue to add that plan to all devices we roll out. So, it should be a non-issue.

Any other 'gotchas' anyone can point out? I'm assuming that BESX and Exchange co-exist with no problems. We're running Exchange 2007 on a Windows 2008 box.

Thanks again.

If us have Enterprise activation in device service book
you will be ok to activate
Try with regular data plan before you buy BES provisioning
As I said, I had activated two devices here in Ontario which have regular data provisioning
BES provisioning is double the price of regular prosumer provisioning
if you have larger number of devices x 12 months you can save big$$$ on that

for Ex2007 you will be ok

Cheers
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Last edited by BB-Tech support : 10-20-2010 at 09:16 AM.
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Old 10-20-2010, 09:20 AM   #11 (permalink)
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Originally Posted by BB-Tech support View Post
????????????????????????????????????????????????
The consumer blackberry data plan does not always provide the PROVISIONING service book which is required for a Wireless EA.
I don't know how else I can make this any clearer to you.

If your wireless carrier supplied the PROVISIONING service book with a consumer data plan... then that's great for you. You are the exception to the rule, not the norm.

Most wireless carriers do not push this service book unless you have the Enterprise data plan.
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Old 10-20-2010, 09:26 AM   #12 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
The consumer blackberry data plan does not always provide the PROVISIONING service book which is required for a Wireless EA.
I don't know how else I can make this any clearer to you.

If your wireless carrier supplied the PROVISIONING service book with a consumer data plan... then that's great for you. You are the exception to the rule, not the norm.

Most wireless carriers do not push this service book unless you have the Enterprise data plan.
Its not about is something is clear to me or not
I said try before you buy
DEESNT COST to TRY

if its work great for him, if doesn't then he will have to purchase
BES provisioning
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Old 10-20-2010, 09:28 AM   #13 (permalink)
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One more question everyone. If I chose to go without the BES data package on phones and perform a tethered activation, am I physically tethering to the server, or am I tethering to the computer on which I'm running the BAS interface?
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Old 10-20-2010, 09:29 AM   #14 (permalink)
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Its not about is something is clear to me or not
Oh, my bad. I guess I misunderstood when you quoted me and replied with 48 question marks.
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Old 10-20-2010, 09:34 AM   #15 (permalink)
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BB-Tech-Support,

The issue with your suggestion is that it relies on an unsupported function. At any time, the carrir can stop sending the EA service book to a BIS only device. Not an issue for local workers, but if the boss is on the road and his BB gets reset and he can't re-activate, well I would not want to be in your shoes.

Bottom line is that if OTA activation is a required feature, then get a BES plan.
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Old 10-20-2010, 09:35 AM   #16 (permalink)
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Quote:
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Oh, my bad. I guess I misunderstood when you quoted me and replied with 48 question marks.
Its ok
we all trying to help and save few bucks

I know that in US some things work different
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Old 10-20-2010, 10:35 AM   #17 (permalink)
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75 users max when installed on the mail server.

You need a dedicated box for BES Express for more than 75 up to 2000 per BES box with max of 10000 users for the database.
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Old 10-20-2010, 10:38 AM   #18 (permalink)
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Originally Posted by CanuckBB View Post
BB-Tech-Support,

The issue with your suggestion is that it relies on an unsupported function. At any time, the carrir can stop sending the EA service book to a BIS only device. Not an issue for local workers, but if the boss is on the road and his BB gets reset and he can't re-activate, well I would not want to be in your shoes.

Bottom line is that if OTA activation is a required feature, then get a BES plan.
Exactly - in our case the CALs were already purchased, so no savings going to Express. Through our carrier we got a free upgrade that included 10 CALs as well.
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Old 10-20-2010, 10:43 AM   #19 (permalink)
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Publish Web Desktop manager and users can activate if they have a USB cable with them. USB cables are availble in most stores these days.
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Old 10-20-2010, 10:50 AM   #20 (permalink)
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Publish Web Desktop manager and users can activate if they have a USB cable with them. USB cables are availble in most stores these days.
"I don't have a slot where it will fit. Oh wait, maybe here?"

"I bought one but it doesn't fit my phone - mine is skinnier"

"What do you mean one sec - I already hit next?"

"My computer sounds like it's playing pinball - is that normal?"

Yeah, no thanks.
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