BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-20-2010, 07:32 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2009
Location: Ft. Bragg
Model: 9000
OS: 4.6.0.304
PIN: N/A
Carrier: ATT
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't Delete Users Fix.... 5.0.2 MR1!?!?!?!

Please Login to Remove!

Has any one heard about or installed 5.0.2 MR1 yet? We had a ticket open with rim about our BAS-AS locking up every time we tried to delete our users. We even had a tech come to the site, uploaded our FULL database and weeks of logs, and they escelated our case to the Developers.

We had a teleconfrence with RIM the other day, and they said they were able to load our DB in a mock enviroment, and replicate the problems we were having, and the fix was..... MR1 for 5.0.2.

We haven't installed it yet, so I don't KNOW it's the fix.... but I was wondering if anyone out there was having this issue of removing users, cause they said it was a known issue.




On a side note, I am really torn with RIM support. All the people I have worked with are friendly, and knowledgeable. However I feel like they don't comunicate well. Getting status updates was like pulling teeth, and even when they had us try things, they never explained what they were finding, or how things were working. I give them Kudo's on all the times they have helped us, but am dissapointed that 9 times out of 10 it's a patch, script, or update that needs to be run, and I never figure out what the fix really was.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Black Faux Leather Waiter or Waitress Server Book Organizer Wallet, Restauran...
$25.19
Black Faux Leather Waiter or Waitress Server Book Organizer Wallet, Restauran... pictureSonic Server Book and Waiter Waitress Organizer for Waitstaff | All Pink Colo...
$18.62
Sonic Server Book and Waiter Waitress Organizer for Waitstaff | All Pink Colo... pictureGOLD Shamrocks on Black waitress server waiter waist apron 3 pockets
$13.0
GOLD  Shamrocks on Black waitress server waiter waist apron 3 pockets pictureNew Sealed ProSoft Technology MVI56E-MNET 2018 Modbus Client/Server Interface
$2499.0
New Sealed ProSoft Technology MVI56E-MNET 2018 Modbus Client/Server Interface  pictureMultiTech FF440 4 Port Analog V.34 Fax Finder Server^
$348.88
MultiTech FF440 4 Port Analog V.34 Fax Finder Server^ picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.