10-20-2010, 08:44 AM
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| | E-mail Bounce-backs only on BB not from Outlook
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So recently I had a user come to me and tell me that certain addresses he's sending mail to give him rejection bounce-backs, but only from his blackberry. I'm thinking it has something to do with an in house mail filter we have installed recently, but why would only the blackberry be affected. these addresses work fine form his computer using outlook. here is the message...
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.mycompany.com #5.5.0 smtp;554 Message failed>