Originally Posted by penguin3107
Pre-pop only occurs for a new user, or for an existing user with a new device.
Without hacking BES, the only way to get pre-pop to occur for this user would be to remove them from BES and then re-add them before doing a new EA.
To update the thread. I found and applied the REG Hack and did another EA and that did not fix the situation. Next I did a erase & lock from the manager utility on the server. The phone wiped and then I did another EA and when that was finished the messages were there with their bodies. Oh, I also made sure I had the prepop set to false (I think the question is, prepop just headers), so false is the correct answer.
Not sure if the Reg Hack made any difference on my limited version of 18.104.22.168 or if it was the wipe that did it, but all my settings were preserved. I had heard from my previous that if I removed the user that I would lose all kinds of BB settings which I did not want to do.