10-21-2010, 07:33 AM
Join Date: Mar 2006
Carrier: t-mobile Germany
Post Thanks: 11
Thanked 69 Times in 66 Posts
The BES server must be allowed to have ougoing connections to Port 3101 and the related incoming data. I guess, the server ist not connected using WiFi ?
If the Handhelds have internet, it should be enough to allow them to have outgoing connections to https port 443 (as you already have). Then Email should work using Wifi.
Go into the wifi options, WiFi Diagnostics. There you can see if the connection is successful. Or, watch the WiFi symbol in the upper right of the Screen: If it is dimmend, there is no connection to the Network, if it is highlighted, the connection is there.
Or, if unsure, deactive the mobile network, and use only WiFi, then check if you still can send and receive Email.
It is possible, that your system blocks some ports which the Device uses to determine if a internet connection to RIMs Datacenter is possible, but, If you have internet-Access over WiFi that should normally be enough.