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Old 10-26-2010, 08:59 PM   #1 (permalink)
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Default New domain, old BES Express server

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A client of mine had their main server die this past weekend, it was a file server that was also running Exchange, and was their main server (I know, not the best scenario, but...). So we had to replace the server, and since their company name changed, we changed the server name and domain name too.

They have a second server that is their BES Express 4.1.4 server, and we joined it to the new domain, made sure all of the services started ok (had to change username/password), and then we realized one thing: in the Blackberry manager, we noticed that the 5 users they had were in there, but the mailbox was pointing to their old server! I was kinda hoping that it would migrate over, but I shouldn't have assumed. So when going to the properties of a user, the "Mailbox" line has their old server name, not the new one.

Which leads me to the question: is there an EASY way to change this WITHOUT having to re-add the users? Or are we screwed, and do we have to re-add the users to change it?

Any EASY help would be appreciated! (actually, any help would be appreciated!!)


Thanks!!!!


Ken Jancef
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Old 10-27-2010, 08:33 AM   #2 (permalink)
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Quote:
Originally Posted by kenjancef View Post
A client of mine had their main server die this past weekend, it was a file server that was also running Exchange, and was their main server (I know, not the best scenario, but...). So we had to replace the server, and since their company name changed, we changed the server name and domain name too.

They have a second server that is their BES Express 4.1.4 server, and we joined it to the new domain, made sure all of the services started ok (had to change username/password), and then we realized one thing: in the Blackberry manager, we noticed that the 5 users they had were in there, but the mailbox was pointing to their old server! I was kinda hoping that it would migrate over, but I shouldn't have assumed. So when going to the properties of a user, the "Mailbox" line has their old server name, not the new one.

Which leads me to the question: is there an EASY way to change this WITHOUT having to re-add the users? Or are we screwed, and do we have to re-add the users to change it?

Any EASY help would be appreciated! (actually, any help would be appreciated!!)


Thanks!!!!


Ken Jancef
Technical Solutions
Is the new domain in teh same exchange org?
If not reinstall BES, wipes devices and start fresh.
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