10-30-2010, 02:36 PM
Join Date: Oct 2010
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| | Blackberry mail flow simply stopped working suddenly with no changes
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None of our blackberries can Synch any longer with absolutly no change to the system.
We are running Exchange 2003 & BBM 126.96.36.199, the phones are on the Verizon network. (New Curves) they were recently activated about 3 weeks ago and fine.
It was working for over 2 years and with no changes, even with recent cell provider changes, now around October 26th it simply stopped working.
we have about 8 phones with a last contact timeabout 4 days old. (October 26th)
no amount of rebooting phones, the exchange server or the blackberry server has done anything to help.
All services appear to be running.
when you test the blackberry router at srp.us.blackberry.net on port 3101, it connects to the blackberry system fine.
Database connectivity test works fine.
Validate SRP Key & ID also fine.
I have tried the right click on user and resending the service books from the user panel.
Last edited by jlbseg : 10-30-2010 at 02:37 PM.