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Old 11-03-2010, 07:04 AM   #1 (permalink)
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Default Duplicate emails on BES blackberry

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I have a user who is receiving duplicate emails on his blackberry. He is setup on our BES which is running 4.5 and exchange on exchange 2007. We have swapped the blackberry over on two occassions to try and eliminate the device as the problem.

I appreciate it could be a setting on the blackberry as his data has been moved in both instances.

He only has the one email account so now BIS account running alongside or anything like that.

The thing is, is that the duplicate emails do not come through straight away. You may receive an email and then the same email may come through 30 mins-1hour later.

I am thinking it must having something to do with the BES but was wondering if anyone had any starting points?

Many thanks,

Old 11-03-2010, 07:08 AM   #2 (permalink)
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