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Old 11-04-2010, 01:53 PM   #1 (permalink)
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Default Can't Remove a Server via the BAS

Please Login to Remove!

Long story short, I tried to install the Monitoring service on a remote computer and made a mistake. It ended up creating a new BB server instance...... I now have the monitoring service installed correctly.
When i log into the BAS it shows the server as uninstalled, and when i click on the delete icon it ends up saying it can't delete it.

Any ideas?
I have attached pics.

Thanks
Attached Images
File Type: jpg bes1.JPG (53.0 KB, 5 views)
File Type: jpg bes2.JPG (48.1 KB, 4 views)
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Last edited by hindgrinder : 11-04-2010 at 01:56 PM. Reason: Title edit
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Old 11-04-2010, 04:42 PM   #2 (permalink)
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I may have found the answer i was looking for.
_http://www.blackberry.com/btsc/KB18795

Its dated Feb 2010.
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Old 11-04-2010, 06:30 PM   #3 (permalink)
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Temporary shut the computer that host the Monitoring offline. Then proceed to remove the uninstalled BES instance again. Something residual in that computer is preventing the deletion (I'm assuming you just uninstall BES software and not a clean uninstall...with computer name remains unchanged.)

KB20515-How to remove decommissioned BlackBerry Enterprise Servers from the BlackBerry Administration Service console
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Old 11-08-2010, 02:50 PM   #4 (permalink)
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I have tried all that and i still get can't remove the 2nd instance.

Thanks for the reply.
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