BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-11-2010, 04:17 PM   #1 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,173
Post Thanks: 361
Thanked 369 Times in 342 Posts
Question [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Please Login to Remove!

From event log
[SYNC-DSession] Failed (error=5411) to decode UPDATE record. [USER:139, DS=Backup, DB=EntryPoint Settings, TB=1, UID=

I am getting SYNC errors since upgrading my Torch to a new OS.
I see nothing about it on the WEB.

everything is working and activation to 6.0.0.246 went with no issue.

BES 4.1 SP6 MR7 on Win 2k SP4

Exchange 2003 SP2 on win 2003 SP2

SQL 2005 SP3 on win 2003 RS SP2






SYNC logs

Found this on a new activated user, might be a new feature that 4.x does not support.


[SYNC-SSession] Device responded DATABASE_NOT_FOUND against USE command. No record for this database will be synced. [User:173, SID=1843538828, DS=Backup, DB=Profiles]

[46042] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Received 2332 bytes from device. [User:175, SID=1570900053, SEQ=1/1]
[46052] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Contain 14 record(s) and 6 command(s) from Backup.Options/EntryPoint Settings/DevMgmt.Handheld Agent [User:175]
[26014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Received an invalid USE command. [User:175]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-954132542]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-1015551578]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-1706550105]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-453368347]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=651892545]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-822031493]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=1877526715]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-162153789]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-393098268]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=1554879779]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=1583050774]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=714369585]
[46031] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Submit XML request to Backup connector. [User:175]
[46031] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Submit XML request to DevMgmt connector. [User:175]
[46037] (10/24 05:46:56.324):{0xCFC} [SYNC-DSession] UID Logging: A113983099,D102031000. [User:175, DS=DevMgmt, DB=Handheld Agent]
[46008] (10/24 05:46:56.324):{0xD00} [SYNC-DSession] Send 1 packet(s) with 103 bytes to the device. [User:175, SID=1570900053, CLID=165, ECLID=8, TAG=2493605, ST=20]
[40000] (10/24 05:46:56.324):{0xE80} [BIPP] Send data, Tag=2493605
[46019] (10/24 05:46:56.324):{0xD00} [SYNC-DSession] DSession is finished. [User:175, SID=1570900053, CLID=165, ECLID=8]
[40000] (10/24 05:46:57.011):{0xE7C} [BIPP] Received status DELIVERED, Tag=2493605
[40000] (10/24 05:46:57.574):{0xE7C} [BIPP] Received datagram, Tag=1301709
[46042] (10/24 05:46:57.574):{0xD08} [SYNC-DSession] Received 9929 bytes from device. [User:175, SID=1570912264, SEQ=1/1]
[46052] (10/24 05:46:57.574):{0xD08} [SYNC-DSession] Contain 6 record(s) and 4 command(s) from Backup.Options/Service Book/EntryPoint Settings/Theme Settings [User:175]
[46031] (10/24 05:46:57.636):{0xD08} [SYNC-DSession] Submit XML request to Backup connector. [User:175]
[46008] (10/24 05:46:57.668):{0xD0C} [SYNC-DSession] Send 1 packet(s) with 8 bytes to the device. [User:175, SID=1570912264, CLID=166, ECLID=8, TAG=2493606, ST=20]
[46019] (10/24 05:46:57.668):{0xD0C} [SYNC-DSession] DSession is finished. [User:175, SID=1570912264, CLID=166, ECLID=8]
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Online  
Old 11-18-2010, 12:52 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,173
Post Thanks: 361
Thanked 369 Times in 342 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Guess I have a stumper.
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Online  
Old 11-23-2010, 02:45 PM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,173
Post Thanks: 361
Thanked 369 Times in 342 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

upgraded to 4.1.7 MR3 and see if makes a difference or knot.
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60

Last edited by knottyrope : 11-23-2010 at 03:07 PM.
Online  
Old 12-02-2010, 02:57 PM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,173
Post Thanks: 361
Thanked 369 Times in 342 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Still see the the errors
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Online  
Old 01-06-2011, 10:21 AM   #5 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,173
Post Thanks: 361
Thanked 369 Times in 342 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

even upgrading Torch to OS 6.0.0.337 it exists

I am told it is related to themes but I never used one.
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Online  
Old 01-06-2011, 06:19 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2005
Location: Oklahoma City, OK
Model: 9800
Carrier: AT&T
Posts: 239
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

i am seeing this on BESX 5.0.2 as well for several users
Offline  
Old 01-07-2011, 10:42 AM   #7 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,173
Post Thanks: 361
Thanked 369 Times in 342 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Quote:
Originally Posted by bigwillokc View Post
i am seeing this on BESX 5.0.2 as well for several users
what device and OS are they on?
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Siemens 6ES7951-1AJ00-0AA0 MC 512 KB Ram 6ES7 951-1AJ00-0AA0 6ES79511AJ000AA0
$279.99
Siemens 6ES7951-1AJ00-0AA0 MC 512 KB Ram 6ES7 951-1AJ00-0AA0 6ES79511AJ000AA0 pictureMcClain EZ Pack 40yd Receiver Box With Hydraulic Ram Push Out
$6500.0
McClain EZ Pack 40yd Receiver Box With Hydraulic Ram Push Out  pictureMC55A0 WM6.5 LAN 802.11A/B/G BT 2D IMAG 256MB RAM/1GB FLASH QWERTY
$1544.67
MC55A0 WM6.5 LAN 802.11A/B/G BT 2D IMAG 256MB RAM/1GB FLASH QWERTY pictureCRUCIAL 1GB 240-PIN DIMM 128MX64 DDR3 RAM MEMORY CT12864BA1067.M8FG
$5.99
CRUCIAL 1GB 240-PIN DIMM 128MX64 DDR3 RAM MEMORY CT12864BA1067.M8FG picture3FYL2 3.62"W TFT Color Graphical Touch Panel 750 KB System RAM & Flash *I21*
$131.99
3FYL2 3.62






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.