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Old 11-12-2010, 09:08 AM   #1 (permalink)
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Default Messages not being deleted in sync

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Here is my situation:

Blackberry Enterprise (Free) 4.1

SBS 2003 with Exchange

Blackberry Storm 2

I have wiped the phone and deleted the user from the blackberry manager. Then I added the user and setup the Enterprise activation.

So, the problem? When I delete a message in Outlook, it DOES NOT delete in the Blackberry. HOWEVER, when I do a manual RECONCILE from the phone the message deletes. I have waited as much as two days before doing this and the blackberry NEVER deletes the message that was deleted in Outlook unless we do the manual reconcile. When I delete FROM THE BLACKBERRY it DOES delete from Outlook.

Any ideas? Do you think I should upgrade the version of BES on the server to 5.0 Express and if so, because only ONE user is on it, can I just uninstall it and start Fresh?

Any ideas on how to resolve this issue?

Thanks

Last edited by Dubdub : 11-12-2010 at 10:04 AM.
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Old 11-12-2010, 10:05 AM   #2 (permalink)
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Default Re: Messages not being deleted in sync

Moved to the BES Admin section. Edited the post to remove blank lines.
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Old 11-12-2010, 10:49 AM   #3 (permalink)
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Default Re: Messages not being deleted in sync

Emails don't change to Read on BackBerry devices - BlackBerry Support Community Forums
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