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Old 11-16-2010, 12:53 PM   #1 (permalink)
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Question OS upgrade for 8350i via OTA???

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How do I push a wireless OS upgrade to an 8350i Nextel from BlackBerry Manager 4.1.6?


Need to go from BB version 4.6.1.313 to 5.0.0.807
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Old 11-16-2010, 01:07 PM   #2 (permalink)
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Default Re: OS upgrade for 8350i via OTA???

does the carrier support OTASL?

is the device on a current carrier supported OS?

if no on either, then you cant.
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Old 11-16-2010, 01:24 PM   #3 (permalink)
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Default Re: OS upgrade for 8350i via OTA???

I will have to find out.

So are you saying this can only be done via our Nextel Carrier and can not be push from BES/BlackBerrry Manager?

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Originally Posted by knottyrope View Post
does the carrier support OTASL?

is the device on a current carrier supported OS?

if no on either, then you cant.
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Old 11-16-2010, 03:30 PM   #4 (permalink)
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Default Re: OS upgrade for 8350i via OTA???

You can push it from BES if yes on both questions.
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Old 11-16-2010, 04:51 PM   #5 (permalink)
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Default Re: OS upgrade for 8350i via OTA???

I have about 350 Torches that need OS updates due to performance issues around content protection. This needs to be done via OTASL.
I can't get our BES to find any device software bundles.

How do I confirm if ATT supports OTASL updates for the Torch from 6.0.0.141 to 6.0.0.246?

Not getting anywhere with DART team
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