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Old 11-23-2010, 03:16 PM   #1 (permalink)
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Default Blackberry Groupwise Service refuses to start

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This morning users were complaining that they were no longer receiving mail on their devices. After poking around for a little bit I noticed that the Blackberry GroupWise Service refuses to start. I hope that someone here can help. Thanks
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Old 11-23-2010, 03:18 PM   #2 (permalink)
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Default Re: Blackberry Groupwise Service refuses to start

what version BES and GW version?
Soap or OAPI?
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Old 11-23-2010, 05:07 PM   #3 (permalink)
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Default Re: Blackberry Groupwise Service refuses to start

SOAP. BES version 4.1.3 Bundle 85 GW 6.5.7 cleint. Its been working fine for almost a year, and this morning that service refused to start.
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Old 11-24-2010, 09:27 AM   #4 (permalink)
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Default Re: Blackberry Groupwise Service refuses to start

did you reboot the server or just restart services?
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Old 11-24-2010, 11:13 AM   #5 (permalink)
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Default Re: Blackberry Groupwise Service refuses to start

I did both. I backed up the database and reinstalled users are now getting mail but, I am not sure what would have cause the problem.
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