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Old 01-05-2011, 08:03 AM   #1 (permalink)
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Default Adding BB contacts to BBM

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Happy New Year!!

I spend a lot cash on SMSís within my users . To bring down this cost a little I'm encouraging all BB users to use BBM for short messages instead of chargeable SMS service via our carrier.

I was wondering if there is a way to push out all contacts on the user's devices and have them added in their BBM contacts through the server. Instead of adding each one as it is normally done. Or if the easiest way to approach this task.

If there is anything please do let me know.

Thanks and regards
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Old 01-05-2011, 08:20 AM   #2 (permalink)
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Default Re: Adding BB contacts to BBM

Quote:
Originally Posted by bd142001 View Post
I was wondering if there is a way to push out all contacts on the user's devices and have them added in their BBM contacts through the server. Instead of adding each one as it is normally done. Or if the easiest way to approach this task.
No, that's not possible.
There's no automated way to add contacts to BBM, because each contact addition needs to go through an approval/acceptance process.

Each user will need to be educated on how to add contacts to BBM, and they will need to be done one by one.
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Old 01-05-2011, 12:11 PM   #3 (permalink)
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Default Re: Adding BB contacts to BBM

a slightly easier way would be to create a group with all users in it so you can add them in from a list rather than type a PIN for each. but BBM dont like more than 30 users in a group from what I am told.

there is a remote backup restore function in BBM, I have used it for device changes and it might work for initial seup, but as pins change you will need to backup and restore a bit.
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Old 01-05-2011, 02:26 PM   #4 (permalink)
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Default Re: Adding BB contacts to BBM

you know i totally forgot about the approval/activation. thanks for your advice. I think I'll instruct the users to use email for qucik text instead. It's free and everything will go through the BES.
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