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Old 01-10-2011, 12:26 PM   #1 (permalink)
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Default BES Software Configuration Removes Appworld, Youtube, Social Media on OS 6

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When I apply a new software configuration to the Bold 9780, it removes all the apps like Appworld, Facebook, Twitter, YouTube, Social Feeds, etc. I am using this config to push out one of our own apps. BES 4.2 sp7 for Groupwise. It pushes our app out no problem but removes the existing social media apps on the device. If I set Application Software to Disallowed but Allowed for my apps that's when the problem happens. Otherwise if I have both set to allow, then it doesn't remove the Social apps but users can then freely download any app since it has to be allowed in the IT Policy. I also have tried putting a check mark next to Series Software and check marks next to all the social apps. I just want to be able to push these our apps out without removing anything else.
Old 01-12-2011, 10:42 AM   #2 (permalink)
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Default Re: BES Software Configuration Removes Appworld, Youtube, Social Media on OS 6

It's because you don't have the most current IT policy config on your BES which containts these policy rules.

If you download the latest xml from the RIM site and update your BES, not only will this stop happening on your OS6 devices, you'll be alble to select these as part of your IT policy.

KB15535-How to import IT policy rules definitions for value-added applications
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