Single Server BES 5 Express
Single Server Exchange 2007 SP2 (with all Hot Fixes but not SP3 because SP3 does nothing useful for this company)
BBerry Bold 9700
On Telus Network
Outlook 2007 SP2 with all current patches
Mail goes to OST files locally, not PST files
Question - Problem:
When emails are sorted on arrival into folders by Outlook 2007 rules, they do not appear on a BBerry. If, using Outlook, the emails are moved manually into subfolders, the messages do appear on the BBerry.
I found the following post from 2006 under BES 4 which describes exactly this issue but surely this has been resolved now in 2011 under BES 5. Inbox subfolders and outlook rules
If this can not be overcome, is there a way to have the BBerry show ALL new messages in it's Inbox. The user in question would actually prefer to have the BBerry ignore the Outlook sorting and folders and just dump all new messages into her BBerry inbox but still have Outlook sort them via rules.
To be clear, let me state state the BBerry sees the subfolders, just not any new, Outlook rule moved, emails.
Any assistance would be appreciated.